At sandclooudshopus.com, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy applies to all orders placed through our website.
Shipping Destinations
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United States: We currently ship exclusively within the 50 U.S. states.
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International: We do not offer international shipping at this time.
Processing & Delivery Times
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Processing Time: 1–2 business days (Monday – Friday, excluding federal holidays).
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Note: Orders placed after 6:00 PM CT, or on weekends/holidays, will begin processing on the next business day.
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Delivery Time: 3–6 business days once shipped.
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Note: Delivery estimates begin from the shipment date, not the order placement date. Carriers, weather, or unforeseen circumstances may impact actual transit times.
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Shipping Rates & Carriers
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Shipping Rates: FREE shipping on all orders. No minimum purchase required, and no hidden handling fees.
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Carriers: We partner with trusted carriers including USPS, UPS, FedEx, and regional partners based on package size and destination.
Tracking & Address Policy
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Order Tracking: A shipping confirmation email with your tracking number will be sent upon dispatch. Please allow up to 24 hours for tracking updates to populate.
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Shipping Address: Please verify your shipping address at checkout. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer. Contact us immediately at info@sandclooudshopus.com if you need to update an unfulfilled order.
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Lost or Stolen Packages: We are not responsible for packages marked as delivered by the carrier. Please ensure your delivery location is secure or contact the carrier directly with your tracking number.
Contact Information
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Email: info@sandclooudshopus.com
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Phone: +1 (516) 876-9182
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Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (CT)
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Address: 400 Locust St, Clarksville, TN 37042, United States